Return policy

We Value Your Satisfaction

At Partchic.com, your satisfaction is our utmost priority. If for any reason you're not completely satisfied with your purchase, we offer a straightforward return and exchange policy to ensure your peace of mind.

15-Day Return Period

We understand that sometimes things don't go as planned. That's why we provide a generous 15-day return period from the date of delivery for eligible items. If you're dissatisfied with your purchase, you have up to 15 days to return the item(s) for a refund or exchange.

Easy Returns Process

Returning an item is hassle-free:

1. Contact Us: Reach out to our customer service team to request a return authorization.
2. Pack Your Items: Securely pack the item(s) in the original packaging, ensuring all tags and labels are intact.
3. Ship Your Package: Use a trackable shipping method of your choice to send the item(s) back to us.
4. Receive Your Refund: Once we receive and inspect the returned item(s), we'll process your refund or exchange promptly.

Eligibility Criteria

To qualify for a return or exchange, please ensure that:

• The item(s) are in their original, unworn condition.
• All tags, labels, and accessories are included.
• The item(s) are returned within the 15-day return period.

Refund Process

Refunds will be issued to the original payment method used for the purchase within 5-7 business days after we receive and inspect the returned item(s). Please note that return shipping costs are the responsibility of the customer, and original shipping charges are non-refundable.

Need Assistance?

For any questions or assistance regarding your return or exchange, our dedicated customer service team is available to assist you. Feel free to reach out to us via email or phone, and we'll be happy to address your concerns promptly.